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Customer Service

 
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CS-1 - Customer Service Management

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a ...
PACKAGE:
AED 11753
DURATION:
5 Days
INTAKE:
Every Month
LANGUAGE:
English
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CS-2 - The Customer Complaint System: A Tool for Customer Service Improvement

This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect related to the individual employee who deals face to face with the complainant and the system's...
PACKAGE:
AED 9182
DURATION:
5 Days
INTAKE:
Every Month
LANGUAGE:
English
Get More Info

CS-3 - Customer Satisfaction and Loyalty

This course fits comfortably between two categories: customer service and marketing. Covering concepts such as customer satisfaction and loyalty justify its belonging to the 'customer service' category. However, looki...
PACKAGE:
AED 11018
DURATION:
5 Days
INTAKE:
Every Month
LANGUAGE:
English / Arabic
Get More Info
 
 
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